Globe Broadband Internet Service Complaints

Update 2011: All I can do is laugh whenever I get across this post. Things have changed since 2009 and Globe has become much more stable.

Davao City, Philippines – I’m currently blogging from the living room just like I always do. But there’s much difference from today’s article and the former. My Internet Connection sucks very much right now and major websites like Google, Yahoo, and even Plurk are inaccessible for me. It always shows either a DNS Error, a tcp_error (time out) or whatever error (which doesn’t really matters for as long as I know that there is an error).Globe Broadband

Globe Broadband has always been a nice internet service provider. A hidden falsified statement that I uttered many times before, until this very moment when my patience got stretched to its limit. If it’s not a problem with the router, then it’s with the internet connection itself, if not then there’s a problem with globe. I knew it, that I just could not access the internet a month worry free from problems and issues like this!

Is it time to finally switch away from the Globe Broadband Internet Service Provider? But where should I switch to? The others ain’t be that good either, don’t you think?

  • Pingback: Happy Eastern Sunday : Kevin Paquet’s BLOG SPOT

  • http://citadel.seitoukai.net/ dChen

    Some of my friends had complaints on Globelines because of those DNS errors and not able to get into certain websites that they used to visit when they were in another ISP. Another friend of mine has two ISPs -> Globe and PLDT he just switches between the two to visit sites or play online games but we don’t really have that much of a benefit to have two ISPs now do we.

    • EJ

      I hope that your pc is not suffering from any viruses or malwares. I also have the same problem that reccurs just after the connection is fixed. The worst of it is that, I get the slowest of my internet connection in a day. Try to call 171, the Globelines hotline and try to make a complaint regarding your problem.

      • http://globe mark joseph

        tang ina ang bobo ng internet niyo.. tang ina kda 5 mins pa putol putol.. tang ina niyo mag sara na kau BOBONG GLOBE!!!!

      • jorskie

        nkakaasar nman itong globe…ung internet cafe namin d mkapasok sa mygame like sf, crossfire and idate! nkakaasar na dahil 2 days na wlang income….anong problema nyo ngaun globe???

    • sad_dude

      Since we signed our 1Mbps Globe Broadband deal, I always played ikariam. The connection seemed good. I would regularly do speed tests and results agree with what the contract would suggest. But after a month, we often get tcp_errors. Then I can't use some websites anymore including my hard-earned ikariam account. =( I did one speed test that told us that we are not even getting 47% of the provider's (Globe) average. I tried everything from boosting my internet speed to giving up but nothing changed.

      • sad_dude

        ur right guys, paputol-putol ang globe. nakalimutan ko iinclude sa last comment ko.

  • kimimaro619

    Currently, my Globe internet connection is disconnecting every 10 minutes or so, it’s gotten annoying, and it started happening on April 4, 2008.
    I suspected it was a virus but after I scanned at least 3 times of my trust-worthy Anti-Virus, only Cookie Trackers were found, and deleted them right after.

    Anyone who would try to find any possible solutions?
    Thanks.

    • khim

      it is globe broadband internet anywhere can i use it?

    • khim

      i want use globe broadband but i have a quetions to globe broadband it is anywhere can i use it?

      • tita reyes

        wag ka sa globe broadband palpak ang service nila panay putol tapos panay singil naman ng bill kung ako sau mg pldt dsl kana lang

        • rage

          putakte ang globe,tae tae!!! parang nakadial up..mgaling lamang sa promotion!!! kung may iba available dito sa amin.. shete!!

          • Ace Maverick Jimenez

            Ayun nga ee. paputol putol. maaayos nyo pa ba yan? kung abot lng ang connections ng PLDT dsl dto samen pldt na ko ee. kaso hnd na abot ee kaya ako napapunta sa inyo. Gawan nyo naman ng paraan yan kc it may affect some of your customers like us. tadtad tuloy ng calls ang customer service nyo. not only the internet but also the landline, nag loloko din sila! ano ba yan. gawan nyo ng paraan yan. oobserbahan namin kayo by 2 to 3 weeks pag wala kayong nagawa aalis kme. maayos kme mag bayad kaso agrabyado lng kme pasensya na.

      • Mike

        Naka homebased work ako, dn kailangan ko mag connect sa server namin sa office, the problem is the connection is really ON and OFF. Hindi talaga maganda ang service ng GLOBE. Nakaka stress talaga. Mauubos ang oras ko kakahintay para mg reconnect. HOY Globe, mahiya naman kayo sa service nyo. Ang kakapal nyo.

        • Ace Maverick Jimenez

          kaya nga ee. sagana tayo mag bayad tapos ganyan ung serbisyo nila. that was bad. gumawa kau ng paraan for us to be good for paying your company!

  • wendel

    Globe

    Had always a good way to market but their srvices is poor I wonder why the NTC always renew thier license In our area CEBU. They always say that they are currently in system restoration and they had been doing it for a year.WHY CANT THE NTC Revoke there license.There reason is not reasonable anymore “system restoration”.

    wendel

  • Ruth

    Globe Broadband sucks.. I’ve been using it for almost three months but it never satisfies me. The connection is on and off. I always complain on there office. They tell me they will do the trouble shooting but they never did. We’re paying the exact amount written on our bill.So please. Do the service very well.

    • Marc John

      Wow! we actually have the same problem!!! the connection is really on and off and it’s VERY VERY annoying!

      • Miharu

        Same here guys!Actually we have this Business account somewhere in Banilad and it is really BULL XX! I just hope someday their subscribers will not plant a bomb in their office for them to explode together with their undying apologies, mailing to their shit support groups, and pretty liar customer reps.. They keep on giving us the false reassurance which really does not make sense at all!!!!

        Good luck GLobe, your world will really be smaller because of your foul, putrid, decayed services..hahahahhahahahha

        Must better do something about THIS NOW!

    • Marc John

      Kailangan na siguro nating ipa-IMBESTIGADOR/XXX ang GLOBE!!! Who’s up with this idea?? :))

      • jane

        ngpreformat p aq ng cpu kc bka virus ang problem sa connection ko pero hindi mismo sglob ang my topak bbbbbaaaaaaaadddtttriiipppp mga glob!

      • Andrew

        wag na dina kailangan yan mag sasarado na ang globe bagsak na lugi na mag smartbro kana lang

  • Schism

    Hmm..At first I was really satisfied with globe connections,so satisfied to the point that I’d even advertise Globe to my friends and colleagues to switch to globe.But just recently, I experienced the connection speed slower. I even tried the speedtest.net to further monitor my internet connection. The results were below the average of ISP speed. I really don’t understand how internet and stuff works,because,by profession,I am a Registered nurse.
    I hope someone can shed some light regarding this matter and on how to resolve or rather, return back the normal internet speed. Because even accessing friendster takes such long time that it became such pain in the gluteus.
    Ive tried calling for Globe service,but that’s the problem, they always say “yes,we will check and see if we can do things for you” but it always end up the same.

    what should I do? (the question probably is asked by hundreds of globe clients)

    • mrBadtrip

      The same with me, ganun din nung una mganda sobra sakto talaga sa binabayaran kasi mabilis. tapos bigla nalang bumagal 4 months lang ata ako nag enjoy sa full benefits nila eh. tapos nun yung bumagyo putol lahat ng main line nila 1 month uli kaming nawalan. tapos binabayaran parin namin yun ah. after that sa december nag palit ako ng os kasi andami nang crash file sa windows xp ko eh na akala ko dahilan ng mabagal na net namin sinubukan ko yung win 7 kasi maganda naman lahat yung mga written reveiw nya.. yun pala yung mga loko-lokong taga globe ang dahilan. halos 1/8 na lang nung kinuha kong program ang napapakinabangan kong speed biro mo yun? wala man lang sa 1/4?!! ilang beses na nga kaming nag rereklamo eh wala parin. kaya mag papa disconnect nlang ako after 1 year kasi yun yung nasa program eh.. I highly recomend you guys mag PLDT nlang kayo "I OBSERVE will", talagang strict sila when it come sa internet problems kahit may bagyo di ka aabutin ng tatlong araw maayos na. mas mabilis pa silang mag ayos kisa linya ng kuryente…

  • Schism

    Plssssss..can anyone reply from my post…pls

    • dOnie

      Schism,

      The problem is your ISP (Internet Service Provider).

    • hax

      it’s possible the your modem/router may be experiencing some “lag”; try powercycling it, just pull out the power plug at the back, leave it out for 15secs, then plug it back in. or it can be that your browser’s cache is full. try deleting the cookies and all the offline files, click on >tools >internet options >delete files >delete cookies. as for the result on the speedtest, the advertised speeds would tell you that it reaches “up to” certain speed. it means this is just burst speed- the maximum your speed plan reaches and not the average.

      • mrBadtrip

        IF your not a globe user that's possible.. but for GLOBE user no method could solve your internet problem but there just a single solution. switch to PLDT it's the country leading ISP EVEN the foriegn company will recomend it.. try it now

    • valrecx

      It’s not the router or computer, it’s the GLOBE!!! Don’t pay your bill they cannot blame you try to make an evidence like videos showing that your connection is to slow. GLOBE SUCKS

      • Arjay

        taena globe bulok laging putol tapos ang bagal pa!!!

      • http://www.facebook.com/munevar800 Jamhel Segundo

        based on my experience.

        alam nyo ba yung System Restoration nila?

        actually it comes form the root… System Rest o' Ration ("REST OF RATION") The Fcuk!

        they'll cut the internet service for about 1-3 weeks! and they give you some denomination for the inconvenience let's say it's around Php100.00.

        good to hear right? well, are satisfied? if yes, well good for you. though.

        about their Customer Service. mabagal sila sumagot sa mga inquiries. HINDI SILA MAAASAHAN!

        they even not good enough to discuss what's the problem. paulit-ulit lang din sila. (nak ng tokwa.!)

        about their Hotline CS Care. wala naman problema. you can call anytime.. PERO ang makakausap mo naman.. eh hindi professional. satisfied? if yes, well good for you. though.

        if you have a great service from them.. well good for you again.

        for those who didn't. WHAT ARE YOU WAITING FOR?!

        PAPUTOL NYO NA YAN! WAG KAYO MAGBAYAD.

        hndi nyo naman nagamit ng matino service nila..

    • curt

      globe wla p b kyong gagawin npkrmi ng nagrereklamo sa inyo…..

      • erica

        SAnA NaMaN mAg aKsYoN Na aNg gLoBE saYaNg NaMaN aNg bInAbAyAd nAmIN BuwAn bUwAn .kAkAiNis kC Di kAmI MaG KaInTiN DiHaN Ng MgAPaEnts KOh .aNg BaGaL nG InTerNeT NiyO AsAr nA AnG mGa PaREnTs koH !!!!!!!!!!

        NakA2XiNiS AnG GloBE!!!!!!!!!!!!!!!!!!!!!!

  • dOnie

    Globe Broadband really really SUCKS!!!My connection was lost starting from Saturday (April 24,2009) morning until now. I called their hotline 171 and they said that they were in system restoration in my area blah! blah! blah! but until now I don’t have a connection. So my uncle told me to visit my aunt because their PC has no antivirus so I went to my aunt and installed a anti virus. During that time, I noticed that they have a internet connection which is the same as mine. I wonder my aunt has a internet connection that day while we are in the same area.

    P.S. Globe broadband is very fast in the first 1 – 3 days but in the succeeding days the speed really sucks!!!

    Globe Broadband Team pls do something about this.

    dOnie,
    Naga, Cebu

  • Jan Romel

    Globe broadband sucks its so amf i got lost of my internet connection in April 23,2009 i cannot play my favorite online game that is ran online and my time is wasted cuz in weekends ran online has x4 exp event so that ur character will level up very fast. I called the globe hotline 171 they always said that they have a sysmtem restoration in mindanao and visayas and my area has affected. When i request to have a technician fix my internet connection or watch my pc and check up if the problem is on my pc but they said they will not allow cuz there technician is fixing and having the system restoration..hmmpp what a drag that sucks and its been 4 days that i have no internet connection and my area is on Leyte.

  • dOnie

    Until now I still don't have an internet… T_T

    WHAT HAPPEN TO YOUR SERVICES GLOBE!!!

  • Kana

    Globe sucks.

    I have been paying my due always on time then this is the service they provide.

    I can't utilize or enjoy the service.

    Are they going to adjust our monthly bill for the duration that the internet access was unavailable?

  • megarush

    GLOBE is a FU+CK+TARD

    sorry for the words… but im really frustrated by their service..

    VERY 1000x slow connection and their CSR sucks big time !!!!

  • jay / r

    globe palaging may problema,palagi nalang mag system restore, ang pangit talaga, dito sa amin sa ormoc halos walang internet, 2000 pa ang monthly namin, wlang hiya talaga ang globe.

  • jay / r

    hope may bayantel and pldt sa leyte para mawala na ang globe, globe pwede cguro pang personal lang, pero sa business patay ka! kawawa ka lang, kaya kayo wag kayo mag globe,. okey ra sa celphone pro pag internet walang hiya talaga, palagi may bills, service wala!

    • hax

      bayan dsl and pldt dsl isn’t all that great either. so don’t get yer hopes up if and whenever you wanna switch isp’s.

    • Andrew

      tingnan mo kung may smartbro dyan sa inyo

  • A PISSED OFF FORIGNER

    SOME INTERESTING REMARKS AND HAVE HEARD ALL THE SAME LIES FROM SO CALLED CUSTOMER SERVICE. THE ONE THAT REALLY CAPS IT WAS THE ONE I GET TODAY, WE CANNOT FIX YOUR CONNECTION THE ONLY WAY U WILL GET A STABLE CONNECTION IS UPGRADE FROM ONE MB TO 2 MB(WTF) DO THESE SO CALLED EDUCATED FUCKING IDIOTS THINK EVERYONE IS AS DUMB AND AS STUPID AS THEY ARE, THE PROBLEM IN THIS COUNTRY IS THAT THERE IS REALLY NO RECOIRSE AGAINT THESE THEIVING THUGS. THEY ARE SIMPLY ALLOWED TO DO AND SAY AS THEY PLEASE, CONTRACTS WE SIGH ARE NOT WORTH ARSE PAPER

  • http://www.seowisedesigns.com Yheng

    For more than a week Globe is unable to fix my internet connection at home, the same with my fellow agents and friends near in our area and I think ALL wired connections has the same problem in Davao.

    Globe is very incompetent and uses “System Restoration” as an Alibi – woot D Fakkk! They uses that alibi more than a month, I was there at their office filing a report regarding with their service and after a month still uses the same alibi? I ain’t no noob when it comes to a problem like this.

    I WILL NEVER PAY MY CURRENT BILL!

    • http://www.kevinpaquet.com Kevin Paquet

      You’re from Davao? Still having problems? And I thought that I was the only one who has connection problems right now. At times it’s good, but it’s still not as decent like the crappy connection before not that is has been much better before, huh.

  • wendel

    Globe.they market there broadband like hot cake when you subcribe to them they give you a year of lock on so you will even pay even if there no connection at all.my internet here in cebu is crampy and most of the time no connection. my advice to GLOBE broadband user keep on complaining and complain to NTC. Globe broadband license must be revoke.

  • ONE PISSED OFF FORIGNER

    HERE IS WHAT I DID, I DEMANDED AND FINALL GOT GLOBE TO ADMIT THEY HAVE A PROBLEM, GET YOUR IP CHANGED FROM DYNAMIC TO STATIC. TO ADD TO THIS THOSE WHO TRY AND REPAIR YOUR CONNECTIONS ARE NOT GLOBE EMPLOYEES THEY ARE CONTRACTORS WHO KNOW NOTHING AND DO NOT GIVE A SHIT ABOUT THE CUSTOMERS, YOU NEED TO GET THE ACTUAL GLOBE EMPLOYEE TO REPAR FOR YOU, I HAVE MANAGED TO DO THIS AND HEY PRESTO, WORKING BEAUTIFULLY

  • EJ

    I’ve been calling Globe hotline for over a hundred times in just 3 months just after our broadband connection was installed. At first surfing seemed faster and connection just got even reachable. But weeks after I have experienced intermittent connections and a lot of network failures such as tcp error and server error. Only to find out, my pc is suffering from bastard viruses and malwares. I just get my pc newly reprogrammed and everything got back in shape. Youtube, the site I frequent regularly slows the playback of videos. Of course, I worried. I reached the customer service hotline of Globe immediately and make the most out of calls 5 times a day. As I got pissed off, I let the pc do its own way. I did not use the pc for a week and surprisingly as I returned using my pc, I got the best connection I ever experienced. Right now, I have another problem regarding my internet connection and hoping to be solves as much as possible.

  • O_o

    Crap I was happy a week ago but now the Speed got slower!
    I had an average downloading speed of 100Kb/s last week now
    its 20Kb/s!
    WTF!
    And I have to restart the modem every 2 hours!
    no its not the modem’s fault nor my PC
    but the its Freaking GLOBE’s that got Sh!t!
    Even from the start:
    the line men that installed our connection were f#cked up!
    they dint even know what they were doing!
    My mother was Pissed, we were calling every day but the smart asses from the call center(of course they use call centers) don’t know what to do so we wait for nothing!
    Good Services Globe Lines!
    I hope Globe Lines faith would be the same as the Crysler’s and Lehman Brothers!

  • Miamuy

    the speed is good feb, march, & april. but when they start capping non-HTTP request at the start of this month (may), dang, it fell off the chart. even games like SpecialForce (mygames.ph) won’t work (or at least they do if you wait).

  • JediForce

    Seriously Globe internet sucks big time and I cant deny it.
    Their service is poor and their facilities is cheap.
    Ive talked to one of their contractor and secretly told me that the cabinet that theyre using is the most cheapest internet cabinet around. Its like im riding a taxi on a Gemini Model Car. “TUBONG LUGAW” LOL!!!

    He also told me that if I want my net to be fixed, I should transfer to the cabinet they called “DLC Cabinet”

  • GLOBESUCKS!

    GLOBE SUCKS! COMPANY FULL OF LIES!

  • Globe_Broadband_Sucks

    I think our complaints with Globe Broadband is like a David yelling at Goliath. Who we are to them? They are big business that never care for their customer. Even you raise up this with NTC, DTI, etc. Believe me you will never get justice. I want to share my sucking experience with this liar service.

    I have my 3MBps Globe Broadband since 2006. Within the locking period, their service is very good, I got the promised 60% of burst speed, no disconnection. But after my account was out of the locking period, I had these several shocking problems with them.

    July 2008 to October 2008 – the connection is totally messed up. I called them many times and they promised to send a technician to check but from the day I called them and every time I followed up. Nobody showed up to fix my problem. I’m not living in a remote area, I live in Makati and there’s no point that this issue will not be resolved ASAP. But yet, I had my connection unavailable in 3 months and the billing is keep on coming in my mailbox.

    November 2008 to January 2009 – I have LINK signal in my modem but I wasn’t able to get authenticated via PPoE. The problem of “STALLED SESSION” was identified January 26th.

    February 2009 to April 2009 – My PPoE account has been changed by some stupid technician and there was I. Getting only 300KBps connection instead of 1.8MBps (min for 3MBps burst speed). And I have to yell the billing department over and over again that I should be getting every a rebate for every seconds I get these poor speeds.

    April 29, 2009 to present – my connection is again disconnected. I called up like 10x to get my issue resolved. But the people in their Inefficient Call Center, keeps on giving me the same script as I’m not working as a network engineer in a call center that doesn’t know their alibi’s. To tell you frankly, everytime, I went to office, I saw their sub-con technical support InnoCompTech roaming on the busy streets of my baranggay and still no one cares to look at my issue. I just dont know if the people in Globe technical dispatch team, know the words, “priority”, “this account is being paid by the company I work for to get my own job done”, “service level agreement”, etc.

    I know some of you think that I’m stupid staying with this freaking Internet service. I have a pending application with their rival but sadly, there is no available data port yet in my area. I just dont want an over the air internet connection like SmartBro, etc. They are worst than a fixed line.

  • skystriker

    I avail of the Globe broadband 3g wireless….
    I’m from dagupan city…
    at the website of globe… it is 995/month of a 1mbps…
    but they say that 512 is the real bandwith…
    When they have installed my internet connection…
    i found out that my conenction is 380kbps DL/380kbs UL…
    and when i try to download a file…
    my download speed is on 2.5kbps!!!up to 25kbps!
    that is so *****…
    with my previous experience on dial-up i have reached 50kbps on downloads. and it only drops on a 40kbps…

    now i’m stuck with globe for 1yr. contract

  • jane

    GLOBE??? Fuck! it sucks! i don’t know what was i thinking getting GLobe broadband in the first place..maybe i was under some spell during those times!! i should be getting 60% at least of my 512kbps speed! but hey! i can’t even pull up a speedtest.net! and when i finally do, the results says a superspeeding 50kbps! wtf!! i might as well have a dial-up! i complaint and there comes the technician! and he has the nerve to tell me to install the external antenna a lil bit higher! crap!…..i am so disconnecting this pathetic service within this month!!!!! (i’m lucky if i can even get this thing posted bec. as of right now, i am getting a, say 10kbps speed! geez@!)

  • globe hater

    i got a globe broadband few weeks ago, well the first 2 days its a lil’ fast but now it seems to become slower and slower. globe really sucks donr ever dare to get one…

  • ANG WALANG KWENTANG GLOBE

    ….

    SYSTEM RESTORATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    5kbps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    “speedtest.net”
    -hindi ko na kailangan ilagay pa ung picture..alam kong nangyari na sa inyo ito..diba???

    ANG GANDA NG SIGNAL KO NYAN.!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ANG PING UMAABOT NG 500-1400!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    NAPAKATATALINO NG KANILANG ENGINEERS!!!!!!!!!!!!!!!!!!!!!!!!

    NAPAKABILIS NG BILLS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    NAPAKABILIS MAGPUTOL NG CONNECTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ANG MODEM…!!!! HIGHTEKSSSSSSS……haaaisssttttt

    DNS!!!! WALANG KWENTA!!!!!!!!!!!!!!!!!!!!!!!!!!

    KAHIT ANONG TWEAKS ANG GAWIN!!!! WALA TALAGANG KWENTA!!!!!!!!!!!!!

    AKO PA ANG UMAAKYAT SA BUBONG NAMIN PARA HUManAP NG MAGANDANG SIGNAL..DaHIL 1month pa ATA DARATING ANG NAPAKA-HUHUSAY at NAPAKa TATALINO nilANG MGA ALALAY..PARA PINDUTIN ANG

    “TEST AGAIN”

    alam niyo na un..WALANG KWENTA!!!!!!!!!!!!!!!

    YUNG MGA NAG-AALOK nG GLOBE BROKEBAND sa BAHAY_BAHAY

    mGA mUKHANG DUGYOTIN..DUDUNGIS>>AT MUKHANG NAPULOT LANG SA TABI>.HAAISSTT

    alam nio ba sinasabi nila…

    “BROADBAND KAYO DYAN”
    *parang naglalako lang ng panis na pagkain..

    WALANG KWENTA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    +MAKUNSENSYA NAMAN KAYO!!!!!!!!!!!!!!!!!!!!!!!!!!

    NAGBABAYAD KAMI NG MAAYOS…
    AYUSIN NIYO DIN NAMAN SANA ANG SERBISYO!!!!!

    DAPAT KUNG MAY SYSTEM RESTORATION…
    MAYROON DIN DAPAT MONEY RESTORATION SA AMING BULSA..para patas naman sa amin diba???

    *PALAGI KAYANG MAY ERROR sa NETWORK NIYO..

    UN LANG>>

    I DONT RECOMMEND “GLOBE BROKEBAND”

    …………………………………

  • mina

    f*ck you globe!!!!!! nawawalan ako ng pera sayo!!!! kailan ba matatapos yang system restoration na yan!! sana man lang may konting abiso sa billing statement nila! o kaya may bawas sa bill!!!! sheeet!

  • konote

    pare-pareholang pala problema natin dito.

    I am here in Cebu. I subscribe to Globelines Broadband thinking that a #2 service provider will always try to make a better service than #1. My belief did not work with globe.

    Same… on my 1st week (May,2009), i got 1.2 Mbps Dwnload and 378 Kbps Upload. the modem status showed 2024 kbps dL and 512 kbps uL.

    Now, the speedtest.net and speakeasy.net/speedtest are consistenly showing around 800/280 for the past two weeks. Modemm status showed 1020/734 bandwidth.

    Sometime end of May or 1st week of June, i noticed the degradation of my bandwidth. After checking the bottleneck with a series of test and “pangungulit” the Tech Support, inamin din me problem ang Globe network towards the internet. The link of subscriber to Globe network is ok.

    One more thing, alma ko binago ni globe ang setting para mabasan ang pagrereklamo ni Globe boreddband subscribers tungkol sa CAPPING of bandwidth for P2P pero hindi ko na alam kung binalik uli nila ang 20% CAPPING. Hindi kaya binalik na nila?

    Globeline Customer Service Hotline Center agents I encountered have difficulty listening to us. Perhaps they are getting callous of hearing the same complains. Another symptoms.

    I have a suggestion. startin August 21 for the next two months, wag kaya nating bayaran ang bill. sabay sabay sana para ramdam naman nila.

    There is no power in ONE but together we can send a shockwave. What do you think?

    Only complacent subscribers can have a sub-par service.

    Demand a good service, we can have it. So Speak your Mind.